GenderSmart^®:

PDF Info Sheet

Learn and laugh! Both men and women thoroughly enjoy this high-content, educational and entertaining program!

Communication style differences between men and women undermine effective teamwork, sales results, customer service, and relationship at work and at home. Employees often know conflicts or problems exist, but don't understand why or what to do about them. Stereotypes, assumptions, lack of credibility, misinterpretation of intentions, and misperceptions of style differences are examples of common problem areas. Consequences of these misunderstandings include confusion, conflict, and sexual harassment complaints.

Using interactive lecture, exercises, statistics, case studies, role-plays, and a generous dose of relevant humor, Jane teaches audiences with a light, no male-bashing approach how to recognize, understand, and work successfully with the many communication style differences between men and women.

Audiences Learn:

• Why and how men and women communicate differently
• Biological, evolutionary, and social differences and how they affect communication
• How common stereotypes cause unfair expectations and assumptions
• How conversational style differences cause misperceptions
• How to establish credibility when communicating with the opposite sex
• Specific knowledge and skills to help resolve communication and behavioral conflicts

Benefits:

• Improved productivity, customer service, and sales results
• More effective teamwork and harmony between co-workers
• Increased confidence when dealing with the opposite sex
• Improved results and advancement potential
• Increased job satisfaction and self-esteem
• Improved communication and conflict resolution skills
• Better work environment; reduced stress and lower turnover